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Good to know.

How booking works
  1. Describe the job and choose a preferred time.
  2. Max confirms the scope, price and arrival window.
  3. The work gets done, with a completion update.
Service area & travel
Kelowna
No separate travel fee for qualifying two-hour bookings and flat-rate packages.
West Kelowna & Lake Country · +$25
Per visit, unless included in a membership or quote.
Peachland & beyond · from $40
Final travel fee depends on time and distance.
Private client memberships

MAX Reserve

5 hours / month · $395/month

72-hour booking priority, a monthly planning call, core travel included and a dedicated client profile.

Request membership ↗

MAX Priority

10 hours / month · $750/month

48-hour priority, one same-day request when capacity permits and one standard property check.

Request membership ↗

MAX Private Client

20 hours / month · $1,450/month

First access to the calendar, two priority requests and one enhanced property check.

Request membership ↗

Limited availability. Hours cover Max’s time; purchases, vendors and extraordinary travel are extra.

Completion updates

A clear record of the work completed, any issues, and next steps, with photos where relevant.

Refer a client · $25 each

After your referral completes a paid booking of $150 or more, you both receive a $25 BOOK MAX credit. Credits apply to Max’s labour, excluding purchases, vendors, parking and tax.

Make a referral ↗
Are purchases included?

Unless a service says otherwise, goods, vendor invoices, parking, disposal fees and extraordinary travel are additional. Purchase limits are approved in writing.

What is the cancellation policy?

More than 48 hours provides a refund or credit less vendor charges; 24–48 hours is 50%; less than 24 hours or no access is 100% of the booking minimum.

Can Max perform licensed trade work?

No. Electrical, plumbing, gas, HVAC, structural and other regulated work is referred to qualified providers. Max can coordinate access and report back.

How are keys and access codes handled?

Access is accepted only from an authorized person, stored only as needed, never labelled with a street address and never shared with an unapproved party.

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